MDT SUPPORT

MDT technical support is committed to providing industry leading assistance with all facets of our product offerings. All members of our support team have years of experience crafting real-world deployment and operating solutions for the software we offer. Our familiarity with the imperatives of real world plant-floor environments means we have “really been there” and will work with you to craft solutions that meet your bottom-line needs.

Licensing / Activation

 

Easy to follow instructions on obtaining your AutoSave or A4SP License

 

> Get started

Upgrading Your AutoSave System

 

Before upgrading your AutoSave System to the latest version, go here for step-by-step instructions.

 

> Get instructions

AutoSave Product & Utility Download

 

Access all the links to download AutoSave products and utilities offered by MDT Software.

 

> Access AutoSave Downloads

MDT Link Online Resource Center

 

Access your site’s information: Bill of Materials, installed modules and much more.

 

> Access resources

Contact MDT Support

 

Get troubleshooting tips and instructions on submitting an issue to MDT for help.

 

> Get support

AutoSave for System Platform Download

 

Access the A4SP ISO and view documentation.

 

> Access A4SP Download

Extended Software Support

 

View the  ESS program overview and renewal policy.

 

> View program information

Send a File to MDT

 

Instructions for sending a file to MDT Software

 

> Send a file

Engineering Bulletins

 

Searchable topics for clear answers to common issues, fixes and helpful hints.

 

> Access now

AutoSave Extras

 

Download extra supplemental products, utilities or resources.

 

> Access Downloads